Counseling & Psychological Services
Welcome to CAPS!
The team at the Schlosser Family Center for Counseling and Psychological Services ("CAPS") provides counseling services and mental health support to WCU students.
Read below or watch our video to learn more about our office.
To schedule an appointment, call or stop by our office during business hours.
Counseling and Psychological Services
Crisis Support
CAPS staff are available to assist students who are experiencing a mental health crisis at any time of the day. During regular business hours, call the CAPS main line (828.227.7469) or come in CAPS and you will be seen in a timely manner.
For after-hours emergencies, call the CAPS main line (828.227.7469) and follow the prompts to be connected to a crisis clinician. You may also contact the community crisis line through Appalachian Community Services (888.315.2880) or go to the nearest emergency room for assistance.
Accreditation
CAPS is accredited by the International Accreditation of Counseling Services.
CAPS is proud to partner with BetterMynd
What is BetterMynd?
BetterMynd is our teletherapy partner who provides a diverse suite of licensed mental health counselors available for 1-1 counseling over Zoom. BetterMynd offers:
- Remote appointments (Zoom) anywhere that’s safe and comfortable for you
- Login using any device with internet (phone, tablet, laptop)
- Availability on weekdays, evenings, weekends, and over school breaks
- A wide selection of clinicians to meet your needs
Go to www.bettermynd.com and use your WCU email address to register.
Our staff includes licensed providers who have years of experience in working with the university student population.
They are committed to helping students to achieve their personal and academic goals and to enhance their experience while at WCU.
CAPS Services
Ready to get started with CAPS services or unsure which support is right for you? Request an initial consultation to meet with a CAPS clinician and take the first step toward care. This brief 20–30 minute appointment gives you a chance to discuss your concerns and identify the best path forward.
Following your consultation, your clinician will recommend next steps, which may include personal counseling, group therapy, therapeutic consultations, case management, self-help resources, or referrals to additional campus and community supports. CAPS is here to help guide you toward the care that best meets your needs.
CAPS’ outreach programs are designed to promote prevention, awareness and skill development among the Catamount community. Through our outreach programming and workshops, CAPS connects to students, faculty, and staff as they partner with us in reducing stigma around mental health concerns.
Our goal with outreach is that participants will develop new knowledge and tools to help them remove barriers to their success at WCU.
In addition to becoming strong mental health generalists in the provision of individual counseling services, trainees have the opportunity to participate in group counseling, inter-disciplinary collaboration, outreach, consultation, campus programs and related projects within the university community.
